7 Great UX Tools — And How They Can Enhance The User Experience

If you are here reading this article, you understand the user experience is essential and can significantly change your chances of success if done correctly. Since you know this, you are here to discover what tools you can use to enhance your product’s user experience and have your users come back for more.

What Are UX Tools?

UX tools are digital tools that UX designers can use to help them create usable products. There are different kinds of tools, and they can be used to achieve different goals. Some can be used for wireframing and creating interactive prototypes, while others can be used for user research and user testing. UX tools are used by individuals and the user interface design agency you may hire, so you should also use them.

Photo by Kelly Sikkema on Unsplash

Three Stages Of UX Design Process

There are different stages that you will go through when working on the user design of your product. These stages are capture, create, and confirmation.

Capture

This is all about user research and involves the collection of information about the users of your product. This information will include what the users want, their pain points, and how your product’s UX can help remove their pain points.

Create

During this stage, you will be focusing on the design of the product. You will be using user research to help make the right decisions on what the outcome will look like and how it will function.

Confirmation

This stage focuses on user testing for your product. It is intended to make sure your product is ready to be launched and doesn’t have any problems that could ruin the user experience.

Great UX Design Tools

Lucidchart

This is a flowcharting design tool that makes it easy for people to design and chart the processes and functions that the product has. This is an easy tool to use, and it lets you drag and drop elements to create the charts you need quickly.

It offers real-time collaboration, and it can be connected with other services like Microsoft Office or GitHub.

Pricing:

You can edit three documents for free if you create an account, or you can pay $7.95 to gain access to all of Lucidchart’s features.

Lucidchart is a flowcharting design tool
Lucidchart is a flowcharting design tool

Adobe XD

This is a wireframing tool that can be used on Windows and Mac. You can create wireframes, mock-ups, and prototypes quickly and easily. The user interface of Adobe XD is simple, so you can create the designs you need with ease once you start using the tool.

Adobe XD is a popular prototyping tool, so if you need help using it, then you will find tons of tutorials online.

Pricing:

You can use this tool for free on the starter plan, with 2GB of storage and only one sharable prototype. You could pay $9.99/month for unlimited prototypes and 100GB of cloud storage.

Adobe XD is a wireframing tool
Adobe XD is a wireframing tool

Axure

This is a complex prototyping tool that helps teams collaborate and track user experience design workflows. There are many useful features like functional testing of designs and developer handoff that can be used to speed up the workflow. A UI design agency can use prototyping tools like this to speed up work and get results faster.

Pricing:

You can use the free trial or use one of the other plans that are offered. There is the Pro, Team, and Enterprise plan that you choose from.

Axure is a complex prototyping tool
Axure is a complex prototyping tool

Airtable

If you need a tool to schedule and manage the user interviews you have done for your product, then Airtable is what you need. Using it will let you collect all the feedback you have gained, group the information that you have achieved using a keyword or a shared theme. You can use it for its workflow and analytics features as well.

Pricing:

If you are new to UX research and want to try out the tool, you can use the free options. You can pay $10/month to access all of the features.

Airtable is a low-code platform for building collaborative apps
Airtable is a low-code platform for building collaborative apps

User Interviews

You can use this tool for user interviews to find out what users want from your product and what improvements can be made to its user experience. What they don’t like, and what you can do to enhance your development.

User Interviews has an audience of 400,000 vetted participants that you can choose from to interview. You can select participants based on their geographical location: demographics, and other categories.

Pricing:

You will only need to pay for completed interview sessions

User Interviews is a tool whose name speaks for itself: it’s used for user interviews
User Interviews is a tool whose name speaks for itself: it’s used for user interviews

Google Optimize

This is an A/B testing tool that you can use to evaluate your website. You can change a webpage and then test it to see if the changes are positive and improve metrics or if they are negative. Using this information, you can make the best decision.

Pricing:

You can use this tool for free.

Google Optimize is an A/B testing tool
Google Optimize is an A/B testing tool

Refiner

You can use custom surveys to close the customer feedback loop and determine what users want from your product. This tool offers features that will help increase the number of responses you get to your surveys. Using the information from the surveys, you can improve your product’s user experience.

Pricing:

You can pay $49/month to get 1000 responses every month or $129/month to get 5000 answers every month.

Refiner is a customer survey tool for SaaS companies
Refiner is a customer survey tool for SaaS companies

Conclusion

There are so many excellent UX UI design tools that you can use to enhance the UX of your product. If you haven’t heard of these tools before, or you’ve just heard of some, then you should look into them and decide if they could be helpful to you and your product. These UX design tools are used by many people and companies, even the UI design agency that you might hire.

Thanks for reading!

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